

Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Melanie Bakala
Bakala Insurance Agency Inc
Office Hours
Address
PO Box 2468
Shelton, WA 98584-3845
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(360) 426-2428 -
Fax
(360) 426-2421
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(360) 426-2428 -
Fax
(360) 426-2421
Languages
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Social Media



Viewing team member 1 of 15

Rene Ayala Perez
Office Manager
License #824926
Rene is one of our managers at Melanie Bakala State Farm, helping both our Olympia and Thurston offices run smoothly every day. Fluent in Spanish, Rene plays a key role in supporting both our team and customers. Making sure every visit, call, or quote request is handled with care and efficiency.
When he’s not at work, you can find him spending time with his dogs or relaxing with a good video game.
Looking for bilingual support or have questions about your State Farm Insurance? Rene is here to help!
Viewing team member 2 of 15

Lisa Williams
Insurance Account Representative
License #982438
Lisa is our Agency Support Leader - in charge of making sure everything is running smoothly. She is also our claims specialist - helping customers through their claims experience.
Viewing team member 3 of 15

Cara Angell
Insurance Account Representative
License #1047553
Cara is a true professional when it comes to business insurance, helping local customers protect their businesses. In addition to business insurance, she is knowledgeable about auto, home, renters, and life insurance.
Need help with business insurance or a quote for any other coverage? Cara is ready to assist.
Viewing team member 4 of 15

Lola Vazquez
Insurance Account Representative
License #1236945
Born and raised in Washington, Lola is the friendly face you’ll see when you visit our office. She enjoys helping customers understand their insurance coverage and empowering them to feel confident about their protection.
Lola is dedicated to providing attentive and helpful service to Thurston County and beyond.
Viewing team member 5 of 15

Kat Peterson
Insurance Account Representative
License #155360
Kat hopes you never have to use your insurance - but if you do, that you know how it works and it protect you the way you need it to. Kat is especially passionate about helping people understand the importance of life insurance in protecting their incomes and their families.
Viewing team member 6 of 15

Leah Danielson
Office Manager
License #796153
Leah is our agency manager at Melanie Bakala State Farm, working every day to support our team and ensure we provide exceptional service to all our customers.
Her commitment to excellence helps our agency run smoothly and keeps customer satisfaction at the heart of everything we do.
Viewing team member 7 of 15

Kathy Bader
Insurance Account Representative
License #910508
Kathy shines when she is helping people make sure their coverage what their family needs. Her goal is to help people understand the importance of having life insurance they own and control.
Viewing team member 8 of 15

Dayra Derramona-Morales
Insurance Account Representative
License #1215440
Dayra is the backbone of our customer service team at Melanie Bakala State Farm. Based in Olympia and Thurston, WA, she helps customers better understand their auto, homeowners, renters, and life insurance coverage. She especially enjoys connecting with new people and offering clear, caring guidance to those who prefer to speak Spanish. As a bilingual team member, Dayra ensures every customer feels at home.
Need help in English or Spanish with your State Farm Insurance? Dayra is here to help.
Viewing team member 9 of 15

Joshua Olson
Insurance Account Representative
License #1292957
Viewing team member 10 of 15

Mersades Emerson
Insurance Account Representative
License #1290638
Mersades is from Shelton and enjoys assisting so many incredible customers! When she’s not at work, you can find her coaching cheerleading and spending time with her family. Mersades has been with her husband since 2012, and they have a seven-year-old daughter and a three-year-old son!
Viewing team member 11 of 15

Ben Johnson
Insurance Account Representative
License #1244225
Ben is a tremendous resource for our customers. As an Insurance Account Representative, he focuses on helping customers with their policies, and helping them understand how their coverage works for them.
Viewing team member 12 of 15

Joseph Peterson
Insurance Account Representative
License #1125359
Joseph seeks to make sure every customer understands all of their coverages and what they represent, and shines a light on gaps in coverage. At the end of every conversation, he wants you to walk away with more knowledge than they started with.
Viewing team member 13 of 15

Levi Starkey
Insurance Account Representative
License #1242755
Levi is our Agency Support Technician - he works behind the scenes to help our agency run smoothly. Our front line team relies on him to help get answers about policy and billing inquiries
Viewing team member 14 of 15

Gray McCoy
Insurance Account Representative
License #1225375
Gray is a seasoned insurance professional who is focused on taking fantastic care of customers, and helping them how their insurance protects them when it matters most.
Viewing team member 15 of 15

Michael Jensen
Business Insurance Account Manager
License #1083875
Michael has decades of insurance experience, and loves helping business owners protect what they work so hard for. He loves seeing the difference insurance can make in people lives. He believes experience, knowledge, and great products come together when they are needed most.
Olympia, WA Part Time