State Farm® Insurance Agent Melanie Bakala

"Nicole was very helpful in updating my homeowner policies."

"Makenzie was very helpful,"

"Nicole was beyond amazing. I've been with State Farm for 13 years and just kind of let things be what they were. Nicole called and asked if there was anything I needed and as it turned out I was way overdue for a review on my policy. She also helped me get a few other things set up and I'm so thankful for her kind and wonderful support. If it wasn't for her being there making it feel like the commercials say, being there like a good neighbor, I would have shopped around. She did the work, she brought the best customer service I've seen in a very long time and she made me feel right at home. I won't be leaving any time soon."

"Kat was great to work with! Very thorough and patient make sure I understood all my coverages and my annual insurance premiums."

"Nicole provided outstanding customer service today. She was very helpful and informative referencing my auto policy. 5++ star rating!!"

"Highly recommend Nicole! She helped me with my auto and home insurance policies, providing excellent, personalized service. She is knowledgeable, responsive, and truly cares about her clients. Thanks, Nicole!"

"We want to thank Kathy B. for all of her help with switching our insurance agency. Kathy made the transition effortless and we also saved money! I would highly recommend Kathy for all your insurance needs!"

"Cara Angell is the best!! She explains things in terms you can understand and isn’t pushy. I highly recommend this State Farm branch. My wife and I go to her for all our insurance needs. Car, house, life, business!"

"Recently decided to take a look at State Farm Insurance for both home and auto. Phoned the office in Shelton, WA and spoke immediately with a pleasant agent named Kathy B. She very graciously walked me thru the whole procedure and answered a zillion questions for me. Then she promptly sent paperwork for me to examine at leisure. And I did. Made notes of more questions and she answered all of those, too. Within a very short time I secured coverage on both vehicles and the house. Kathy B made the whole process easy. You can tell I was very impressed with her knowledge and her willingness to help me find the exact coverage I needed. I have already begun recommending her to family and neighbors. Give her a call!"

"This office has a high attention to detail and really cares about their clients. I just relocated from Colorado to Washington, which means renters insurance and auto policies must be updated. Not only did they walk me through the process and get those policies completed in a timely manner, I got a special call from Cara to go over all of my coverage a few weeks later, including separate life insurance policies I had and simply to review everything for common sense and good quality of coverage. I was never pressured to purchase anything, in fact, I genuinely felt the desire to get me the best coverage at the lowest possible rate. Highly recommend this office."

"Cara Angell is very easy to work with she is very knowledgeable and helpful to understand the policy information. She was able to help me save on my car insurance payment. Great gal! 👍"

"The agency folks are very easy to work with and are very knowledgeable about all types of coverages that was needing. Special thank you to Lola for all you attention to my needs."

"Working with Anna today was great. Made a change, got a phone call letting us know it was taken care of and emailed us all the confirmations. Anna makes the process easy!"

"Great customer service! I just switched and saved quite a bit on both our homeowners and vehicle coverage."

"Good service"

"Gary gave me all of the information I needed to add my newly minted drivers license granddaughter to our policy. Joshua helped us seal the deal when we returned and brought the documents Gary had suggested we bring. It was a pleasure to deal with both of these people."

"I am writing a review about the exemplary service that I received from Nicole at State Farm, Shelton. She has a great demeanor, a professional tone and she helped me to try and save some money on my auto policies. I am very pleased with my experience with Nicole!"

"I had a great experience with Gray McCoy from State Farm yesterday. I recently learned that I was paying an insane amount on my house insurance. Through Gray, I was able to drop my yearly cost by almost 2000 dollars while quadrupling my coverage. To top it off I was able to bundle my auto insurance and cut my monthly price in half. A huge thank you to Gray and the team at Dtate Farm!!"

"Kathy is great to work with, patiently covered all my questions and cut my homeowners policy in half!"

"A very professional yet friendly review of our home and auto insurance policies to date. She was friendly, knowledgeable, and helpful in every aspect of our conversation. Highly recommend State Farm"

"Kat Peterson answered my questions thorough and used excellent examples."

"We were long-time State Farm customers but decided to see if “the grass was greener” elsewhere. Spoiler alert: it wasn’t. Not even close. After that experience, we found ourselves right back at Melanie Bakala’s office with our tail tucked between our legs. From the moment we returned, we were treated with kindness and zero judgment. Mersades helped us through the process, and she was absolutely incredible. She was patient, thoughtful, and thorough, and took the time to explain everything clearly. Not only did she make the experience seamless, but she also helped us save a significant amount of money, even more than before we left. It honestly felt like we never left. The level of service, professionalism, and genuine care is exactly why we should’ve never gone anywhere else. We’re truly grateful for Mersades and the entire team at Melanie Bakala State Farm. Thank you for welcoming us back with open arms. We won’t be wandering again. ❤️"

"Great experience working with my agent, Lola at State Farm. She was awesome— I had a quick question and needed some assistance, and she took care of everything quickly and efficiently. I really appreciate how easy she made the process. Highly recommend!"

"Lola was amazing, helping me get a new home and auto policy going this morning. The process was fast and so easy. She was very respectful and responsive to all my questions, walking me through the entire process. Thank you Lola!"

"Worked with Kat today to get new life policy before my old one sunset or renewed at a much higher rate. She was awesome to work with!"