State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dickerson Adrienne
April 13, 2026
"Joshua Olson is very kind and knowledgeable. He assist me and my mom on our new tracker."
"Thank you so much for sharing this with us! Your experience with Joshua is exactly what we strive for! We appreciate your support. - Melanie"
Julie Cain
April 10, 2026
"Quick and easy Lola did a good job"
"Julie, we're so happy to hear that your experience with Lola was a positive one! We appreciate you taking the time to share. Thank you! - Melanie"
catherine erickson
April 9, 2026
"Nicole was an excellent listener, and helped me to save money, while making sure that I had the best coverage for my situation."
"Catherine, thank you so much for your kind words about Nicole! We're so happy to hear this. If you need anything at all, please don't hesitate to reach out! - Melanie"
Rachel Hughes
April 9, 2026
"Melissa was very helpful and pleasant to work with!"
"Rachel, thank you for taking a moment to share this with us! We're so happy to hear that Melissa was helpful and pleasant. Our team is always here to help! We appreciate you. - Melanie"
A Geno
April 7, 2026
"Nicole was informative and a great listener as well as a helpful. I'm a Senior and tend to get off track. She explained what I needed to do and I love her interactions. I've been with State Farm over 30 years. Get a quote today."
"Thank you so much for sharing this with us! We're so happy to hear that Nicole listened to you and was helpful. My team and I are always here to help! We're so grateful that your part of our State Farm family and for your continued trust in us all this time! If you need anything at all, please give us a call! - Melanie"
Marianella Rector
April 6, 2026
"Melanie Bakala State Farm office in Shelton has excellent staff. Nicole Gutierrez did an outstanding job today. She helped and answered all my questions about my multiple homes and my cars policies. Thank you so much!!!!"
"Marianella, thank you so much for sharing this with us! We're so happy to hear that Nicole took such great care of you. We appreciate you and your support more than you know! - Melanie"
amanda wright
April 6, 2026
"I have been with State Farm for over 6 years now I made a mistake around Christmas time and my account was hacked into I had to get new bank information and a new debit card which meant all of my auto payments had to be set up again, I did not do correctly but State Farm has been amazing being patient with me, Gray helped me today and he helped me understand why my account was so high and help me get back on track and worked with me financially! thank you State Farm and thank you Gray for being such a dedicated worker"
"We are so excited to have Makenzi on our team. She is the perfect fit for us."
Jan gerson
April 2, 2026
"I worked with Lola and what a great experience. Met every question I had."
"Jan, thank you for taking a moment to share this! We're thrilled to hear that Lola answered every question you had. We appreciate you and your support! - Melanie"
Thomas
April 1, 2026
"I wanted to take this opportunity to thank Nicole, publicly for the quick and friendly support she gave me in retrieving information I needed for my taxes. Even though I had mentioned that I didn’t need the information immediately she was able to provide what I needed within a very short time!!! Thank you Nicole, very much appreciated👍"
"Thomas, thank you for sharing your positive experience with Nicole! Your experience is exactly what we strive for. If you need anything at all, please don't hesitate to reach out! - Melanie "
Marty Wilson
March 30, 2026
"Insured my new car today by Kathy Bader. She was so full of knowledge and had lots of patience with me. I ended up changing my insurance company back to State Farm because of her finding me a better deal. Thanks so much for working with me. Marty Wilson"
"Thank you so much, Marty! We’re so glad Kathy was able to help you find a better fit and make the process easy. We appreciate you trusting our team and we're always here if you need anything! - Melanie"
Marie Carpenter
March 30, 2026
"State Farm insurance has been my insurance since 1981. (Recent question answered by Makenzi: I had to recently change some of my policy. I was making sure that the amount to pay was correct. Her, expedience was awesome, and all is corrected.)"
"Thank you so much Marie. We work hard every day to protect people and take care of them!"
danii Mena
March 24, 2026
"I worked with Lola she was GREAT! 10000/10 would recommend she was nice flexible and SUPER HELPFUL!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melanie Bakala’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Shelton ."
Charlie & Alice
March 23, 2026
"Melissa Muzzi just helped me on the phone with our policy and was friendly, professional, and knowledgeable. Followed up with an email to confirm what we spoke about. Solid service - thanks Melissa!"
"Thanks for the review!"
Edd Holt
March 20, 2026
"I called to get some information about insurance. I spoke to Kim. She answered all my questions and was very knowledgeable. She was very kind and helpful."
"Edd, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Melanie Bakala’s Team is just a call or email away!"
James Casanova
March 19, 2026
"I had a fantastic experience speaking with Joshua Olson in Melanie's office for a review of my policies. He was awesome to talk with—super friendly and patient, and clearly had a great handle on my needs. He took the time to answer all my many questions without making me feel rushed. If you get the chance, definitely seek him out!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melanie Bakala’s Team here in Shelton . "
Hazel Felton
March 13, 2026
"Mersades Emerson was a fabulous aagent, enjoyed ther experience (she deserves a raise!!)"
"Thank you for the fantastic review, Hazel! We are always here to help with your insurance needs here in Shelton . "
JAB Automotive Group
March 12, 2026
"Mersades is always very helpful and fast. I highly recommend."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melanie Bakala’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kristi Hugs
March 11, 2026
"Makenzie was very helpful in guiding me through my payment questions and issues."
"Thank you Kristi! "
Heavy Hackles
March 9, 2026
"Cara was friendly, knowledgeable, and efficient with helping me add a vehicle to my policy. Thank you, Cara!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Shelton to know that you had such a wonderful experience with us here on State Farm Agent Melanie Bakala’s Team."
Kayty Hawley
March 3, 2026
"Kathy was great to work with in getting our boat insured!"
"Thank you so much for the 5-star review of State Farm Agent Melanie Bakala’s Team! We deeply appreciate your kind words here in Shelton . "
Jessica Harris
February 28, 2026
"Mercedes was great!"
"Thank you so much for the 5-stars, Jessica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jessica Girardin
February 26, 2026
"Kathy bader Helped a lot with my home insurance"
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Kathleen Lovejoy
February 26, 2026
"Nicole G was super helpful when I needed our policy looked into. She was friendly, efficient, and really quick with getting me the help I needed."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Shelton to know that you had such a wonderful experience with us here on State Farm Agent Melanie Bakala’s Team."
Stephanie Schuffenhauer
February 24, 2026
"Worked with Nicole and she is super friendly and remembered to check back in with me when even I forgot! I appreciate the kindness and she was very helpful"
"Thank you so much for the 5-star rating, Stephanie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Taylor Kirkland
February 24, 2026
"Nothing but good things to say. Dayra at the Shelton office has been amazing with helping us navigate through policy changes!"
"Taylor, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Melanie Bakala’s Team is just a call or email away!"