State Farm® Insurance Agent Melanie Bakala

"Anna did a wonderful job with what we needed. She was very responsive and quick to get it done also! She went above and beyond and sent our permit to where it needed to go! We recommend seeing Anna. Thank you Anna!"

"Dinah was very friendly and answered all my questions. She took care of my claim reimbursement quickly and notified me when she was done."

"Very prompt and courteous attention for our new policy from Account Representative Anna Fercoq."

"Angela Stepper is a warm and friendly human who clearly cares about what she does and who she does it for. She answered every question I had, was a clear communicator, and made setting up an insurance policy informative and somehow enjoyable. Didn't think this was possible, but Angela pulled it off. I highly recommend moving your families insurance policies to State Farm and ask for Angela!"

"Bought a new car on Monday. Already have a truck insured through State Farm. So I called to get a quote. I talk with Dinah. We chatted for a few, gave her all the info I needed to give her on my new car. She called back in about 20 minutes with a quote and I accepted. We had a great conversation. She was very professional. I think she gave me a good deal."

"Dinah was great! She quickly had me quoted, vehicle added to policy, paid, and emailed all the documents in a flash. I have always been pleased with the customer service at this office!"

"Anna at State Farm has been amazing with helping me increase my coverage! She’s friendly, prompt and professional! Thanks Anna for all your help!"

"A big thanks to Anna Forcoq for all her help in adding a vehicle. She has a very pleasant demeanor and very knowledgeable regarding insurance. Highly recommend."

"The team at Bakala State Farm are awesome. Never in my many years of experience have I actually enjoyed dealing with an insurance provider. Had a question this morning and Anna jumped right on it and alleviated all my concerns. Great job y'all"

"I've had State Farm for several years now I recently had to add some vehicles and I Dealt with Angela. She went above and beyond to make sure I had the proper information and the proper pricing She was kind courteous and a pleasure to work with It's people like her that bring me back"

"When you post about their service on your social media, you know they get what customer service is all about. Thank you!"

"I just wanted to say what a positive experience I had with Anna Faroq. She was so friendly and helpful and her response back to me was extremely prompt. I appreciated her quick and thorough assistance with my request."

"Anna was was able to save me money and a sweet voice on the other end. Super friendly easy to talk to. She is awesome. I will definitely throw her name out to my friends and family if they are looking to compare rates."

"The Bakala team at State Farm is so helpful. Cassie was so efficient and kind. Highly recommend!"

"Very pleasant to work with"

"My State Farm agent was so helpful. I called for a quote and she was very helpful and answered all my questions. I did buy insurance and enjoyed our interactions so much! Thank you K.W. you are a gem!"

"I needed rental insurance and worked with Angela Stepper. She was wonderful to work with and made it a pleasant experience. Highly recommend!"

"Very much appreciated Anna’s kind and thorough information while I was waiting at dealer to get my loaner car. She is a treasure!"

"Amanda was very helpful recently in helping me obtain flood insurance for our home in Ellensburg. They are always friendly, professional and answer all questions in a timely manner. Their rates are very competitive, and what is important to me is their personal connection with their customers. She was able to significantly reduce the cost of the insurance compared to competing lenders."

"Anna gave us prompt and professional service when we called. She was genuinely interested in helping us, which we really appreciated. Thanks for placing the customer first in your customer service!"

"I purchased insurance for my company with state farm today. The quote seems reasonable compared to other insurance providers I've used in the past. I don't know if state farm is better or worse than any other insurance company but Angela Stepper was great. She handled all of my questions quickly and set me up with the best policy for my needs. She was very friendly and helpful and took care of everything quickly."

"The agent that helped me, Angela Stepper was amazing and was patient as it was my first time getting set up with home and auto insurance. She answered every question I had and then some. Thank you, Angela!!!"