State Farm® Insurance Agent Melanie Bakala

""Cool Beans"- Covered In Awesome Sauce! State Farm has always been there when I needed them, and that has been, for quite some time. Sounds cliché, but they really do begin to feel like family. Every time I've called the office, I am greeted with a warm and friendly voice. This has always been reassuring to me-and will continue to be. They have the answers to/for your Insurance questions/needs.. (UPDATED REVIEW) -2/21/2025 - As time progresses, so do our insurance needs. Paul Diehl, an agent at the office helped me most recently with some updates to my policy. He was very insightful, while listening at the same time. That was impressive to me. Thank you Paul!"

"Had to change my review because of two occasions of employees making huge mistakes. It seems like all the new people have no idea what they are doing. If you're a veteran or a family of a veteran. Try to get USAA, they will be cheaper, and you'll get better coverage."

"A new review for Bakala State Farm. I have been working with Cara Angell on a new home project and she has been fantastic. Cara has been checking in with me for months to see how things are going and working with the bank and contractor to make sure I have coverage. I appreciate the staff at Melanie Bakala State Farm."

"I thank Ben for the help that I needed in going through the loan process step-by-step. It is a very lengthy process which Ben took the time to get the process done and understood so I could get the documents completed."

"I recently had the pleasure of working with Mersades Emerson. She made the insurance process so easy. Mersades was friendly, knowledgeable, and always ready to tackle my questions. I would highly recommend her to anyone looking for an insurance agent that puts customers first. -Katy"

"Ben Johnson was outstanding in helping close the loop with StateFarm and linc their glass repair company. Botha sides waiting for approval which was not moving until Ben stepped in. Now approved. My car will be fixed in short order. Thanks Ben. SCR."

"Joseph was a professional and courteous representative who was consistently prompt and clear in his communication regarding the multiple policies for which I had need. Thank you!"

"Agent Joseph was very informative and helpful with my questions. Allowing me to make a better decision on my policy coverages . I would recommend them to friends and family!"

"Great service"

"I received a cold call from Joseph and made the change from farmers to State Farm. This was primarily due to the customer service I received from Joseph. He assisted me with navigating through my numerous vehicles as well as my home insurance. He is knowledgeable, and most of all patient and kind. Thanks Joseph!"

"Dayra responded quickly to my request and did an excellent job!"

"Thank You Kathy Bader for all your help! You were very thorough and professional.............Robin Reed"

"I'm very thankful to have found an insurance company that still believes in customer service! If you don't reach them by phone, they will promptly call you back. You can also text or email them. Cara, thank you for being there and making it a positive experience!"

"Josh was a wonderful help in explaining my home insurance coverage and levels. He has wonderful customer service skills, and answered all of my questions in a timely and professional manner. I have not had anything less than stellar customer service from this group as a whole."

"Mersades responded immediately and was prompt on helping me get my renters to my new address! Extremely lovely and professional. Fast and kept me informed each step of the way. She's always on top of any questions and it's always a easy call. Thanks for being fantastic!"

"I recently had the pleasure of working with Mersades Emerson for an insurance quote, and I couldn’t be more impressed. She was professional, knowledgeable, and took the time to explain all my options clearly. Mersades responsiveness and willingness to answer all my questions was appreciated. Thank you for your excellent service!"

"Spoke with Mersades today. Really easy going and got me the best quote. Thank you for all the help. 5 star for sure."

"Kat Peterson Has been amazing to work with, I have never had insurance before with a dedicated insurance agent that is so responsive, knowledgeable and great to work with. Thank you Kat for all you do and being a great agent!"

"I feel as though I made the right decision choosing Melanie Bakala - State Farm insurance, I was set up with a very nice young lady named Mersades, she was quite helpful in getting me the best quote for my budget and safer travel for me and both of my children! I DEFINITELY RECOMEND!!!!"

"Dayra was thorough and gave me the time I needed to review all my insured items as well as looking at alternatives and different scenarios."

"Mersades Emerson was super helpful and walked me through all of the details of my policy. She was able to save us over $120 dollars a month plus we were getting more coverage. 100% worth emailing and getting a quote."

"Quick and stress-free stress free, Ben really gets the job done!"

"Mercedes was extremely helpful, and saved me over half of what I was paying with a different insurance provider"

"Today I needed to make a move, and I decided to give State Farm a go. My family has insured their property through state farm for a while so the choice was fairly easy for me. With the switch I was offered fair pricing that fit my budget. I was helped kindly and professionally by Mersades Emerson, all my questions answered, i had multiple options to pick from, and zero pressure to make a choice beyond what i would feel comfortable with. I'm thankful she could help me to meet my needs. Thank you Mersades!"

"Kathy Bader was the agent whom worked with me to get a new home owners policy and new auto policies . Her level of professionalism and her sincereness is exemplary. Kathy thank you for everything!!!"