State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Garrett Lafferty
May 21, 2026
5
out of
5
rating by Garrett Lafferty
"What a great agency! Knowledgeable, friendly and competitive in their pricing, not to mention Kathy Bader in their office is a gem! Always a great communicator and can get you a quote or any info you may need. Highly recommend!"
Daniel Dusek
May 19, 2026
5
out of
5
rating by Daniel Dusek
"Lola did a wonderful job. Very friendly, very knowledgable."
We responded:
"Daniel, thank you for taking the time to share your positive experience! Our team is always here to help. - Melanie"
Kelsey Norton
May 18, 2026
5
out of
5
rating by Kelsey Norton
"Cara at State Farm is professional, knowledgeable, and incredibly helpful throughout any of our business needs. Cara took the time to answer all my questions, explained my coverage options clearly, and made everything simple and stress-free. Excellent customer service and quick communication. I highly recommend Cara to anyone looking for reliable insurance support!”"
We responded:
"Thank you, Kelsey, for your wonderful feedback! We're thrilled to hear that Ben is providing you with excellent service and keeping you informed. We appreciate your trust in us for your life insurance needs!"
Bart Hill
May 15, 2026
5
out of
5
rating by Bart Hill
"Makinzi was very friendly and helpful. Thanks so much."
We responded:
"Bart, thank you so much for your kind words! We appreciate it. - Melanie"
Frederick Hanson
May 15, 2026
5
out of
5
rating by Frederick Hanson
"Makenzi was very helpful and very knowledgeable in her job and explained everything on the cancelation process of removing travel trailer from my bundle where it was easy to understand. Makenzi is very professional"
We responded:
"Frederick, thank you for the wonderful review! We’re happy to hear Makenzi was able to assist you in a professional and knowledgeable manner while making everything easy to understand. Providing clear communication and excellent customer service is always our goal. We appreciate your support and kind recommendation! - Melanie "
Lorie Rains
May 8, 2026
5
out of
5
rating by Lorie Rains
"Melissa, your help resolving issue on homeowners ins was quickly resolved. That is why I do Local only business. Melanie Bakala, State Farm your entire staff Golden!"
We responded:
"Lorie, thank you so much for your kind words! I'm so happy to hear that Melissa was able to help resolve your issues so quickly! My team and I are grateful for your trust in us. We appreciate your support! - Melanie "
Grayce Navratil
May 7, 2026
5
out of
5
rating by Grayce Navratil
"Lola was so helpful and made my insurance transition so easy!"
We responded:
"Grayce, thank you so much for sharing this with us! We're so happy to hear this. We're always here to help! - Melanie"
A Geno
May 6, 2026
5
out of
5
rating by A Geno
"Nicole was informative and a great listener as well as a helpful. I'm a Senior and tend to get off track. She explained what I needed to do and I love her interactions. I've been with State Farm over 30 years. Get a quote today."
We responded:
"Thank you so much for sharing this with us! We're so happy to hear that Nicole listened to you and was helpful. My team and I are always here to help! We're so grateful that your part of our State Farm family and for your continued trust in us all this time! If you need anything at all, please give us a call! - Melanie"
Katy Emerson
May 5, 2026
5
out of
5
rating by Katy Emerson
"Lola was extremely helpful and made the process super easy. Highly recommend."
We responded:
"Katy, thank you so much for your kind words! I’m so glad Lola made the process easy and was able to help you every step of the way. We truly appreciate your recommendation! - Melanie"
Steve Shaffer
May 5, 2026
5
out of
5
rating by Steve Shaffer
"Kathy was most helpful and knowledgeable. We are glad we found her."
We responded:
"Steve- we are so happy to hear that!"
Sooyoung Lee
May 5, 2026
5
out of
5
rating by Sooyoung Lee
"I'm so glad Nicole Gutierrez is my insurance agent! She is easy to communicate with and very knowledgeable and also professional! She answered all my questions that I had very quickly. I highly recommend her as your insurance agent!"
We responded:
"Sooyoung, thank you so much! It’s great to hear Nicole delivered such a smooth, knowledgeable, and responsive experience. We’re lucky to have her on our team and truly appreciate your support and recommendation! - Melanie "
Charles Kubilius
May 4, 2026
5
out of
5
rating by Charles Kubilius
"Kathy was my mentor and help me a ton. Good people ,very pleasant and professiona. I would recommend her to all that are good."
We responded:
"Charles, thank you for the great feedback! I’m happy to hear Kathy made such a strong impact and was able to guide and support you. We appreciate you choosing us! - Melanie"
Ryan Simons
May 1, 2026
5
out of
5
rating by Ryan Simons
"Thank you for your quick service."
We responded:
"Ryan, thank you so much for your positive review! We appreciate it. - Melanie "
Parllel FN
May 1, 2026
5
out of
5
rating by Parllel FN
"I recently had the pleasure of working with Kathy Bader. She made the insurance process so easy. Mersades was friendly, knowledgeable, and always ready to tackle my questions. I would highly recommend her to anyone looking for an insurance agent that puts customers first. -Katy"
We responded:
"Katy, what an amazing review! We’re so happy that Mersades has been able to make your experience such a great one. Thank you for choosing our agency! "
Ethan Hunt
April 30, 2026
5
out of
5
rating by Ethan Hunt
"Spoke with Kathy about various insurance options today. Found her to be pleasant, helpful and succinct in answering my questions. I'd gladly recommend her to friends and acquaintances."
We responded:
"Ethan, thank you for the great feedback! I’m happy to hear Kathy made everything easy to understand and was helpful in answering your questions. We appreciate your support and recommendation! - Melanie"
Jill Himlie
April 29, 2026
5
out of
5
rating by Jill Himlie
"Gray was helpful today making updates and changes to my auto policy coverage. He was very patient with my questions and worked to make sure my coverage and rate were correct"
We responded:
"Jill, thank you for sharing! I’m glad Gray was able to provide helpful and attentive service while getting everything updated for you. We appreciate you! - Melanie "
Becky N
April 29, 2026
5
out of
5
rating by Becky N
"Melissa provided excellent customer service. She was easy to reach, provided helpful information, and followed up as she committed."
We responded:
"Becky, thank you for the great feedback! I’m happy to hear Melissa was easy to reach, informative, and followed through every step of the way. We appreciate you choosing us! - Melanie"
mike speece
April 29, 2026
5
out of
5
rating by mike speece
"Gray is good about following through and returning calls."
We responded:
"Mike, thank you for sharing this! We're thrilled to hear that Gray is good about returning calls and following through. We're always here to help! - Melanie"
Walter Melons
April 29, 2026
5
out of
5
rating by Walter Melons
"Talked to Gray, he helped me save money!"
We responded:
"Walter, thanks for taking a moment to share this with us! We're so happy to hear it. If you need anything else at all, please don't hesitate to reach out! - Melanie"
Yvonne Jorgensen
April 28, 2026
5
out of
5
rating by Yvonne Jorgensen
"Lola went above and beyond to help me out. Very professional and informative."
We responded:
"Yvonne, thank you so much for your kind review! We’re so glad to hear Lola went above and beyond to help you and provided such professional, informative service. Taking great care of our customers is always our top priority. We truly appreciate your support and your kind words! - Melanie"
Ian Rudd
April 27, 2026
5
out of
5
rating by Ian Rudd
"The whole team at Bakala Statefarm has been great to work with! Super friendly, super helpful and always making sure we have the right plans for what we need right now. I worked with Gray this last time I changed up policy’s and he was awesome! Made the whole thing easy to understand and easy to apply for."
We responded:
"Ian, thank you so much for your wonderful review! We’re thrilled to hear you’ve had such a great experience with our entire team. Providing friendly, helpful service and making sure your coverage fits your needs is always our goal! We’re especially glad Gray was able to make your recent policy changes easy to understand and simple to complete. We truly appreciate you and we're grateful you're part of our State Farm family! - Melanie"
Lisa Seger
April 23, 2026
5
out of
5
rating by Lisa Seger
"Melissa was professional yet kind, caring, and understanding when I let her know why I was calling. She explained things clearly when answering my questions."
We responded:
"Lisa, thank you so much for your thoughtful review! We’re so glad to hear Melissa provided such kind, caring, and professional service during your call. Taking the time to listen, understand, and explain everything clearly is exactly the level of care we strive to provide. We truly appreciate your kind words and your support! - Melanie"
Cornelia Mathis
April 23, 2026
5
out of
5
rating by Cornelia Mathis
"Lola was amazing! She helped us with our home owners insurance and our car insurance. It was easy and she was very thorough. We highly recommend State Farm!"
We responded:
"Cornelia, thank you so much for your kind words! We're so happy to hear that Lola took such great care of you. Your recommendation and support mean the world to us! Thank you again. - Melanie"
Richard Quirke
April 21, 2026
5
out of
5
rating by Richard Quirke
"Gray helped me today. Top notch service."
We responded:
"Richard, thank you so much for sharing this with us! We're so happy to hear that Gray took such great care of you. If you need anything at all, please don't hesitate to reach out! - Melanie"
Dan Fitzgerald
April 20, 2026
5
out of
5
rating by Dan Fitzgerald
"Melissa is awesome! Needed a windshield replacement on our car and she explained the process in detail. I received a call immediately after speaking with her and am on the schedule with the vendor. Way behind my expectations. Will certainly ask for Melissa for future insurance related questions or concerns. Dan & Thuvan Fitzgerald"
We responded:
"Dan, thank you for the wonderful review! So happy Anna was there to help you review your policy and made you feel comfortable with the updates to your policy! Thank you for being a valued customer. "