State Farm® Insurance Agent Melanie Bakala

"Informative and agents have great follow up! Kathy Bader was very helpful and answered all of my questions."

"This group of people work so well together. Anytime I go into the office they are all working hard and I can tell if there's questions anyone is coming back with your answers. When we were new to the area they helped us get the insurance going and when we bought a new car switching everything over was like the easiest thing I've done. We bundle All our insurance needs and found there's to be a very reasonable price. I highly recommend this office for your insurance needs. Thank you one and all."

"Nicole was extremely helpful in getting me a homeowners insurance quote. She was patient and kind while I tried to answer her questions."

"Mercedes, was very polite and fast to Help me to change auto policys and to cancel old ones... 5 stars.. da."

"Nicole was very helpful in updating my homeowner policies."

"Makenzie was very helpful,"

"Nicole was beyond amazing. I've been with State Farm for 13 years and just kind of let things be what they were. Nicole called and asked if there was anything I needed and as it turned out I was way overdue for a review on my policy. She also helped me get a few other things set up and I'm so thankful for her kind and wonderful support. If it wasn't for her being there making it feel like the commercials say, being there like a good neighbor, I would have shopped around. She did the work, she brought the best customer service I've seen in a very long time and she made me feel right at home. I won't be leaving any time soon."

"Kat was great to work with! Very thorough and patient make sure I understood all my coverages and my annual insurance premiums."

"Once again Nicole was there for me! I needed some documentation for a loaner car and Nicole was quick to respond to my needs. What a pleasure knowing that when I need help, State Farm is there"

"I had to get a new debit card and completely missed updating my insurance payment. I received a call from Riley at Melanie’s office and she took care of it in a matter of minutes! Friendly, knowledgeable and perfect for a scatter brain like me! I recommend this office to all of my friends. Thank you, Riley and everyone else at Melanie’s office. Working with you has been so easy."

"Nicole provided outstanding customer service today. She was very helpful and informative referencing my auto policy. 5++ star rating!!"

"Highly recommend Nicole! She helped me with my auto and home insurance policies, providing excellent, personalized service. She is knowledgeable, responsive, and truly cares about her clients. Thanks, Nicole!"

"We want to thank Kathy B. for all of her help with switching our insurance agency. Kathy made the transition effortless and we also saved money! I would highly recommend Kathy for all your insurance needs!"

"Cara Angell is the best!! She explains things in terms you can understand and isn’t pushy. I highly recommend this State Farm branch. My wife and I go to her for all our insurance needs. Car, house, life, business!"

"Recently decided to take a look at State Farm Insurance for both home and auto. Phoned the office in Shelton, WA and spoke immediately with a pleasant agent named Kathy B. She very graciously walked me thru the whole procedure and answered a zillion questions for me. Then she promptly sent paperwork for me to examine at leisure. And I did. Made notes of more questions and she answered all of those, too. Within a very short time I secured coverage on both vehicles and the house. Kathy B made the whole process easy. You can tell I was very impressed with her knowledge and her willingness to help me find the exact coverage I needed. I have already begun recommending her to family and neighbors. Give her a call!"

"This office has a high attention to detail and really cares about their clients. I just relocated from Colorado to Washington, which means renters insurance and auto policies must be updated. Not only did they walk me through the process and get those policies completed in a timely manner, I got a special call from Cara to go over all of my coverage a few weeks later, including separate life insurance policies I had and simply to review everything for common sense and good quality of coverage. I was never pressured to purchase anything, in fact, I genuinely felt the desire to get me the best coverage at the lowest possible rate. Highly recommend this office."

"Cara Angell is very easy to work with she is very knowledgeable and helpful to understand the policy information. She was able to help me save on my car insurance payment. Great gal! 👍"

"The agency folks are very easy to work with and are very knowledgeable about all types of coverages that was needing. Special thank you to Lola for all you attention to my needs."

"Working with Anna today was great. Made a change, got a phone call letting us know it was taken care of and emailed us all the confirmations. Anna makes the process easy!"

"Great customer service! I just switched and saved quite a bit on both our homeowners and vehicle coverage."

"Good service"

"Joshua was really helpful and gave me good advice. I appreciate that Joshua took the time to go over my policies with me to make sure all my bases are covered. I highly recommend this office!"

"Gary gave me all of the information I needed to add my newly minted drivers license granddaughter to our policy. Joshua helped us seal the deal when we returned and brought the documents Gary had suggested we bring. It was a pleasure to deal with both of these people."

"I am writing a review about the exemplary service that I received from Nicole at State Farm, Shelton. She has a great demeanor, a professional tone and she helped me to try and save some money on my auto policies. I am very pleased with my experience with Nicole!"

"Nicole was quick in response and action in our insurance change. The process was so simple, I thought to myself it couldn't be complete, but it is! Thank you, Nicole!"